Privacy Policy

Introduction

Emergency Plumbing Hero ("Company", "we", "us", or "our") is committed to protecting the privacy of your personal information. This Privacy Policy explains what information we collect from you through our website ([website URL]) and how we use it.

Information We Collect

Personally Identifiable Information (PII)

We collect PII from you when you submit a form on our website to subscribe to our newsletter or receive special offers. This information may include:

• Name
• Email address
• Phone number
• Address

Non-Personally Identifiable Information (NPII)

We also collect non-PII through the use of cookies and other analytics tools. This information may include:

• Your browser type and language
• Your operating system
• Your IP address
• The pages you visit on our website
• The amount of time you spend on each page
• The links you click on

How We Use Your Information

We use PII to:

• Send you our newsletter and special offers
• Respond to your inquiries and requests
• Improve our website and marketing efforts

We use NPII to:

• Analyze website traffic and usage
• Personalize your experience on our website
• Improve our website and marketing efforts
• Sharing Your Information

We will not sell, rent, or share your PII with third parties except under the following circumstances:

• To service providers and contractors who perform services on our behalf, such as sending emails or analyzing website traffic. These third parties are bound by confidentiality obligations and are not permitted to use your PII for any other purpose.
• To comply with legal requirements, such as a court order or subpoena.
• To protect the rights, property, or safety of the Company, our employees, or others.

We may share NPII with third-party analytics providers to help us understand how our website is used. These providers are bound by confidentiality obligations and are not permitted to use your NPII for any other purpose.

Your Choices

You can control how your PII is used by us in the following ways:

You can opt out of receiving our newsletter and special offers by clicking on the "unsubscribe" link in any email from us.

You can manage your cookie preferences through your browser settings.

Data Security

We take reasonable security measures to protect your PII from unauthorized access, disclosure, alteration, destruction, or loss. However, no website or internet transmission is completely secure, and we cannot guarantee the security of your PII.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will post any changes on our website so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [your email address] or by mail at:

[Your Plumbing Company Name]
[Your Address]
[Your Phone Number]

Effective Date

This Privacy Policy is effective as of December 15, 2023.